Vetspire Case Study
How Dermatology for Animals Uses Vetspire’s Cloud Software and AI to Strengthen Client Relationships
See how a multi-location veterinary dermatology practice reduced charting time, improved staff workflow, and strengthened client relationships with Vetspire’s cloud-based PIMS and AI tools.
From Frustration to Efficiency: Replacing Legacy Systems with Vetspire’s AI-Powered Platform
Dermatology for Animals, a rapidly growing specialty veterinary practice network needed a modern Practice Information Management System (PIMS) that could improve workflow efficiency, reduce administrative overhead, and support consistent patient experiences across multiple locations. After years of struggling with a legacy platform that was difficult to train on, slow to use remotely, and lacked integration support, the organization selected Vetspire, an advanced cloud-based veterinary software platform with built-in AI.
Specialty-Specific Workflow Support
Vetspire collaborated directly with the clinic network to develop and refine dermatology-specific workflows, ensuring that the software aligned with specialty exam flow, recheck processes, documentation workflows, and treatment protocols.
Onboarding and Training
Before seeing patients, the Vetspire team provided guided onboarding, hands-on modules, and training materials to ensure confidence prior to go-live.
Unlocking Time and Connection with Vetspire’s Built-In AI
Once the Dermatology for Animals was up and running on Vetspire, the impact of its built-in AI tools became immediately clear. Clinicians began saving up to 90 minutes per day using AI Scribe, which automatically records and transcribes medical notes — eliminating the need for third-party transcription services and removing overtime tied to charting and record-keeping.
The shift wasn’t just operational. With less time spent on documentation, veterinarians were able to focus more on meaningful interactions with pet owners. As one dermatologist shared, “We’ve gotten feedback that using AI Scribe has been a really great experience for pet owners because it allows for more human and animal connection.” Vetspire’s intuitive interface and short learning curve meant staff were charting more efficiently within days.
“I used to be here until 6:30 or 7, and the first day using [Vetspire AI], I was done with my charts at 5:11pm,” said a clinician. By integrating AI directly into the platform, Vetspire helped this specialty network not only streamline operations but also enhance the quality of care and connection delivered at every visit.
The shift wasn’t just operational. With less time spent on documentation, veterinarians were able to focus more on meaningful interactions with pet owners. As one dermatologist shared, “We’ve gotten feedback that using AI Scribe has been a really great experience for pet owners because it allows for more human and animal connection.” Vetspire’s intuitive interface and short learning curve meant staff were charting more efficiently within days.
“I used to be here until 6:30 or 7, and the first day using [Vetspire AI], I was done with my charts at 5:11pm,” said a clinician. By integrating AI directly into the platform, Vetspire helped this specialty network not only streamline operations but also enhance the quality of care and connection delivered at every visit.