Vetspire Case Study
How Opulent Pet Health Saves Time and Boosts Efficiency with Vetspire’s Cloud-Based Veterinary Software
Discover how this mobile veterinary clinic streamlined documentation, payments, and team onboarding using Vetspire’s cloud-based Practice Information Management System (PIMS).
Meet Opulent Pet Health
Vetspire is proud to partner with Opulent Pet Health, a premier provider of in-home veterinary care that treats every pet with the same devotion and expertise they would offer their own. Led by a team of Licensed Veterinary Professionals, Opulent Pet Health delivers personalized, high-quality medical services directly to clients’ homes.
Business Context for a New PIMS
A start-up mobile veterinary clinic needed a PIMS that could meet their unique operation model. The clinic identified the must-have characteristics of their PIMS:
> Cloud Functionality: Care team members are constantly on the road and bring their computers into client homes to facilitate the veterinary visits. Remote access is crucial.
>User-Friendly Interface: The PIMS needs to be easy to learn and use by care team members of varying tech-savviness.
> Cloud Functionality: Care team members are constantly on the road and bring their computers into client homes to facilitate the veterinary visits. Remote access is crucial.
>User-Friendly Interface: The PIMS needs to be easy to learn and use by care team members of varying tech-savviness.
Why Opulent Pet Health Chose Vetspire
The two founders of the Mobile Clinic both had positive experiences using Vetspire at other clinics, especially when compared to legacy PIMS in the market. Familiarity with the platform, paired with Vetspire’s cloud functionality and user-friendly platform,made Vetspire an easy choice.
Onboarding to Vetspire
Weekly Onboarding Meetings
Support resources during the implementation period were knowledgeable, with a wealth of industry experience and Vetspire knowledge. “Within 3-6 shifts, I was confidently able to find things and work through things on the platform, ” shared Mike Natale, Owner.
Value-Added Service
The Vetspire onboarding team helped identify potential gaps in service that could be solved by the platform, as well as share opportunities to up charge patient services based on implementation in similar clinics.
Support resources during the implementation period were knowledgeable, with a wealth of industry experience and Vetspire knowledge. “Within 3-6 shifts, I was confidently able to find things and work through things on the platform, ” shared Mike Natale, Owner.
Value-Added Service
The Vetspire onboarding team helped identify potential gaps in service that could be solved by the platform, as well as share opportunities to up charge patient services based on implementation in similar clinics.